Healthcare Advocates
At Grace+Mays, our mission is to provide case management services to Senior Citizens, Patients and Providers seeking to reduce financial debt from uninsured medical care. We are focused on removing barriers to government-assisted healthcare plans and preventing financial loss from uncompensated care.
Support to Senior Citizens encompasses three vital areas; ensuring seniors have access to health and home care services, enabling seniors to age safely in the comfort of their own homes, and protecting seniors from financial abuses and unnecessary debt.
Case Management
Grace+Mays is dedicated to serving the community by expertly guiding individuals through Medical Assistance Applications for Medicaid, ensuring access to essential healthcare coverage. Additionally, the organization connects community members with a range of vital social service programs, such as Veterans Benefits, Social Security Disability, and Medicare, providing comprehensive support and helping them secure the resources they deserve.
We Provide efficient and effective Case Management Services to Individuals in need of Medical, Home Based, or Long-Term Care.
Case management is provided free of charge.
Barriers to Care
Administrative Burden
The Digital Divide
Complexity of Choice
For the elderly (individuals aged 65 and older), the barriers to healthcare are unique. While Medicare provides near-universal coverage for this demographic, "coverage" does not always equate to "access."
The elderly often face a "triad of barriers": financial gaps in federal programs, technological hurdles, and health literacy challenges.
Enrolling in "Extra Help" (low-income subsidy for prescriptions) or Medicare Savings Programs (MSPs) requires extensive documentation.
The Impact: Millions of eligible seniors are not enrolled in MSPs simply because the application process—which often requires proof of every asset, from life insurance policies to old bank accounts—is overwhelming.
As federal and state agencies move toward "paperless" systems, many seniors are left behind.
The Impact: Accessing the Medicare.gov portal to compare plans or using Telehealth (which became a federal staple in 2026) requires high-speed internet and digital literacy. Seniors without these are often stuck with less efficient, more expensive plans because they cannot easily compare options.
A typical senior may have to choose between dozens of Medicare Advantage (Part C) plans or Part D drug plans every year.
The Impact: Research shows that seniors often stay in "suboptimal" plans for years—paying thousands more than necessary—because the federal system for comparing these plans is too complex to navigate without professional help.
The “Unaware but Eligible” Population.
Barriers to Seeking Care
A substantial portion of the uninsured population qualifies for federal assistance but remains unenrolled due to a lack of awareness or perceived barriers.
Cost and complexity are the primary reasons individuals forgo medical treatment, even when federal programs might be available to them:
Skipping Care Due to Cost: In 2023, 27% of American adults skipped medical treatment because they couldn't afford it.
Cost Desperation: As of May 2025, approximately 11% (29 million adults) are classified as "cost desperate," meaning they face extreme difficulty accessing or affording quality care.
Cost Misperceptions:
Roughly 36% of those who did not seek marketplace coverage cited perceived unaffordability, often without realizing they might qualify for significant federal subsidies.